Gave me a great price on the Maytronics Dolphin pool robot!
Fun place! Casual and laid back - beginner friendly. Low barrier of entry compared to need to own a boat haha
Horrible customer service, if they don't want to work and communicate with customers, then go home and shut down. Very disappointed, great concept, but horrible service.
I was very excited about this place when it first opened. Nice park, nice area, decent obstacles, close to home. Then something changed and I avoid returning to Hydrous Allen. They intermittently slow the cable down for "new" riders while the cable is spinning. Off the dock, the speed maybe 19, by the time I get to the backside, the speed could be 15. This all but eliminates hitting kickers, and rail hits are drastically different. By catering to "new" riders, Hydrous is completely alienating the experienced riders. They have 3 2 tower systems that are perfect for beginners, but Hydrous decides to slow down the main cable instead to accommodate these people. The operators are terrible. With a line of 10 people waiting to get off the dock, I counted 5 empty carriers go by with out a single person getting off the dock. They have also reduced the number of obstacles on the main lake, so less hits per lap. I really want to like this cable, but if they continue to operate this way, I'll continue driving from Dallas to Waco to ride BSR.
I have taking my son twice. We both absolutely love it! The workers are great people. They help my son learn how to ride and get better. Couldn't ask for more friendly or helpful people.
Hydrous Wake Park is a US Amusement Park based in Allen, Texas. Hydrous Wake Park is located at 580 N Cedar Dr, Allen, TX 75002, USA.
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